Email Shop Owner For Orders With Notes in Shopify by Using
Stay well-informed and responsive to customer interactions by implementing an ideal automation that provides special notifications when orders include notes, enhancing communication and customer service.
You can now import the ".arigato" workflow file you downloaded into the app.
- Open the Arigato Automation app in your Shopify admin.
- Visit the "Import & Export" page within the app.
- Scroll to bottom and upload your file to import the workflow.
This workflow fires when an order is paid. It checks to see if the order note field has been filled in. If it has, it sends an email with the note to the store's email address.
This automation is completely configurable, so you can decide to only send emails when a certain product is purchased that also has a note, or send emails to another person, instead of sending them to the store's email address. Alternatively, you could create a Trello card when a note is found, or send a Slack message instead.