Shopify
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Arigato Automation

Email Customer If Pick Up Order Is Unfulfilled After 1 Week in Shopify by Using Arigato Automation

Send follow-up emails for unmarked pickup orders within a week, ensuring timely order fulfillment.

Workflow Actions
Integrates With

Download Complete

You can now import the ".arigato" workflow file you downloaded into the app.

  1. Open the Arigato Automation app in your Shopify admin.
  2. Visit the "Import & Export" page within the app.
  3. Scroll to bottom and upload your file to import the workflow.

The workflow is fired when an order is paid, and if it's a pickup order, it waits for 7 days, then checks back to see if the order is fulfilled. If the order is still unfulfilled, the automation sends out a follow-up email notifying the customer about their order. 

This automation provides an easy way to keep track of pickup orders as customers may miss the collection alert leaving the order unfulfilled. 

Email the customer