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Arigato Automation
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Set a customer metafield value

Track customer return frequency in Shopify by using Arigato Automation

Optimize your Shopify store by efficiently identifying and managing "serial returners" through this workflow, providing a quick and effective solution for flagging and addressing potential issues.

This workflow fires when a refund is created. It updates a metafield value to track how many refunds the customer has initiated. If the customer has asked for 4 or more refunds, the automation flags the customer as "serial returner" as a tag on the customer. 

You may want to combine this with other automations such as creating a Trello card when a customer is flagged, or sending an email when they're flagged. Additionally, you could track the customer's IP address and automatically cancel orders from their IP address, or add the customer to a special spreadsheet in Google Sheets using some of our other pre-built workflows in our library.  

When a refund is created
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Set a customer metafield value
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Add tags to customer
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Workflow Completed

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See what other merchants have to say about how Arigato and the Bonify Team save them time & money and reduce headaches. 

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An absolute key app for us. Not only can you select the item/ order/ object you're interested in seeing (and get a full breakdown of the fields contained), but the preview of the information you're testing/ trying to output is essential to ensure an automation runs as intended!

Fairfax & Favor

I cannot rave enough about the Arigato automation app - it is an absolute must-have for any Shopify store looking to simplify operations. It has automated so many of our tasks, from sending B2B email notifications and updating customer data to managing inventory, creating custom metafields, updating collections, generating reports, the list goes on & on.

House of Léon

When I began using the Arigato Automation app, it was evident that this tool was a game-changer. Designed with utmost precision, it effortlessly bridges the gap between complex tasks and simplified automation, making it an indispensable ally for anyone looking to streamline their operations.

Jeans4you.shop

200% recommended! Seriously, you never know you needed Arigato until you actually use it. It is one of the most versatile and powerful tool on Shopify.

Patisserie La Lune

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