Send A Coupon Code To A Customer When A Refund Is Processed in Shopify by Using
If you regularly send emails manually to your Shopify customers when a refund is processed, this automation is for you.
You can now import the ".arigato" workflow file you downloaded into the app.
- Open the Arigato Automation app in your Shopify admin.
- Visit the "Import & Export" page within the app.
- Scroll to bottom and upload your file to import the workflow.
This automation fires when a refund is created. It first checks to make sure the order has an email address associated with it. Next, it checks if the customer's name is available (for use with the email). Finally, it sends an email to the address associated with the refund. This workflow is completely configurable, so you can adjust the email to say whatever is important to you, or check for other factors involved in the refund or the order, such as the size of the refund.