Gentle Nudge Customer With An Email When They Make Orders Without Required Documents 📄✨ in Shopify by Using
The automation is fired when an order is raised, it checks the items orders against a pre-defined list of SKUs that should have an upload, and if they purchased any of them and did not include the SKU, the workflow sends out a gentle reminder to the customer asking them to resend the files.
You can now import the ".arigato" workflow file you downloaded into the app.
- Open the Arigato Automation app in your Shopify admin.
- Visit the "Import & Export" page within the app.
- Scroll to bottom and upload your file to import the workflow.