Shopify
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Arigato Automation

Email A Customer When They Are Tagged in Shopify by Using Arigato Automation

Trigger a special email when your customer gets a tag. Perfect for sending the same message over and over or for offering discounts when things don't go just right.

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You can now import the ".arigato" workflow file you downloaded into the app.

  1. Open the Arigato Automation app in your Shopify admin.
  2. Visit the "Import & Export" page within the app.
  3. Scroll to bottom and upload your file to import the workflow.

This workflow fires when a customer is updated. It first checks to see that the customer has the special tag you set. If the tag is found, it then checks to see if the message has been sent before. If it hasn't it sends the message and adds a metafield to the customer to indicate that the customer has been emailed the special message.
 

The automation is configurable, so you can set what tag to listen for, and exactly what the email is that you send. Alternatively, you could repurpose this idea by sending an email when an order is tagged, instead of the customer, or by changing the action to send a text message instead of an email.

Setup showing how to send a customer an email when they are tagged in Shopify using Mr. Arigato