Cancel An Order And Email Me If The Order Risk Level Is High To Prevent Fraud in Shopify by Using
If you're losing money to chargebacks and high-risk orders in Shopify, this workflow is for you. Don't pay a percentage of your sales to a fraud detection app. This workflow only fires when fraud is detected, not on every order.
You can now import the ".arigato" workflow file you downloaded into the app.
- Open the Arigato Automation app in your Shopify admin.
- Visit the "Import & Export" page within the app.
- Scroll to bottom and upload your file to import the workflow.
This automation triggers on Order Paid. It checks to see if the order was flagged as High Risk (Recommend Cancel) by Shopify's native fraud detection system. If the condition is met, it automatically cancels the order and restocks the items. Optionally, it can trigger the Shopify cancellation email. Our example workflow also tags the customer as possibly fraudulent and emails the store's email address with the details of the incident.