Ask For A Review Once An Order Has Been Delivered in Shopify by Using
You can now import the ".arigato" workflow file you downloaded into the app.
- Open the Arigato Automation app in your Shopify admin.
- Visit the "Import & Export" page within the app.
- Scroll to bottom and upload your file to import the workflow.
This automation is fired when a fulfillment shipping event is created. If the fulfillment's status is delivered, it sends an SMS to the customer requesting a review. However, if the customer has no phone number set, the review request is sent to their email address.
This is an easy marketing approach to assist in getting customer feedback on the products you are selling.
Protips: In some cases, you may opt to add a one or two days delay after delivery to allow for the customer to test out the product before asking them to review it.